Content Delivery Expert
6 days ago
We're a passionate community that delivers the art and culture of anime to fans worldwide. Our mission is to help everyone belong, and we're looking for talented individuals to join our team.
As a Content Account Services Specialist at Crunchyroll, you will be responsible for ensuring that our fans can enjoy our award-winning content on time. This is a critical role that requires strong technical knowledge, excellent communication skills, and a commitment to service excellence.
Key Responsibilities:
- Collaborate with production management, media operations, localization, program management, metadata, and creative teams to ensure all video, audio, subtitles, closed captions, metadata, artwork, and avails are ready for program launch according to platform specifications.
- Prequal Avails and Metadata to ensure proper launch on the 3P platform hosting the Crunchyroll App.
- Maintain detailed electronic delivery sheets (EDLs) or fulfillment records for each project, including file versions, destinations, deadlines, and special requirements.
Requirements:
- 8+ years of experience in content fulfillment for streaming platforms, television, or home video distribution.
- In-depth knowledge of Avails, metadata, streaming platform delivery requirements, digital video and audio formats, timed text assets, and secondary audio.
- Thrives in an environment where you can solve problems.
- Experience with content delivery systems and platforms.
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