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Maintenance and Operations Supervisor

2 months ago

Seattle, Washington, United States King County Full time
Job Summary

We are seeking a highly skilled and experienced Facilities Operations Manager to join our team at King County. As a key member of our Facilities Management Division, you will be responsible for overseeing the daily operations of our facilities, ensuring that they are well-maintained and running smoothly.

Key Responsibilities
  • Plan and schedule daily work tasks and assignments for skilled and unskilled staff assigned to a building, group of buildings, or multiple locations.
  • Ensure staff is trained in proper procedures and/or implement training programs as directed.
  • Conduct routine inspections for quality and quantity of work; monitor individual and group performance.
  • Ensure that work practices comply with all safety and health regulations; inspect and maintain or ensure maintenance is conducted to ensure equipment is in proper working condition; ensure chemical supplies are stored and handled properly.
  • Build strong, open communication with client/customers.
  • Implement and monitor service level agreements.
  • Supervise multiple trades staff for an assigned shift, including floor care and window washers and/or other classifications in the daily maintenance of FMD owned and managed facilities.
Requirements
  • Demonstrated supervisory experience in a high-paced, complex, industrial facility atmosphere managing staff involved with a variety of mechanical building operations or public works operations, and customer service support.
  • Experience in developing and/or implementing safety programs, including a demonstrated knowledge of Washington State or similar workplace safety laws and policies.
  • Experience in planning, scheduling, utilizing, and coordinating of a variety of skilled, semi-skilled and unskilled workers, and support staff to maintain a facility or other public works related infrastructure.
  • Demonstrated ability in solving complex internal and external customer service issues with tact and diplomacy and the ability to work with a broad and diverse customer base.
  • Experience in developing or implementing training programs and processes used in building or public works management operations to include the development of Preventive Maintenance and work order programs, etc.
  • Experience in making accurate decisions in emergency situations.
  • Intermediate ability in operating computers and software programs including Microsoft suite and Office to include Word, Excel, Outlook, and PowerPoint.
  • Skill in construction/maintenance cost estimating and experience in service level implementation and project contracting required.
  • Skill in effectively communicating both orally and in writing with employees, peers, customers, and union representatives.
  • Skills in resolving conflict, solving problems, collaborating, and negotiating.
  • Experience in documenting and addressing performance issues and administering disciplinary action to include coaching, counsel, written reprimands, and suspension.
  • Experience in performing employee investigations, fact finding and report documentation.
Desirable Qualifications
  • Knowledge of the trades work to include Electrical, HVAC, Plumbing, Carpentry, Painting, Maintenance and Janitorial.
  • Knowledge of requirements for proper cleaning and maintenance of commercial office/government buildings and grounds.