Property Assistant
7 days ago
Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise, ensuring lasting and sustainable environments.
We strive for every team member to operate by our five core values — entrepreneurial spirit, versatility, responsiveness, innovation, and integrity. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group.
The Position: The Property Assistant will primarily be responsible for providing high-quality customer service and dedication to our current and future residents. A successful Property Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.
The Quarters Columbia is an amenity-rich housing community consisting of 260 units and 616 beds, recently renovated and designed with University of Missouri students in mind.
Responsibilities & Duties:- Model and cascade Tailwind Group's five core values: entrepreneurial spirit, versatility, responsiveness, innovation, and integrity.
- Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
- Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
- Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
- Assist with annual unit turnover and help execute move-in/move-out procedures.
- Complete administrative and Front Desk tasks and duties.
- Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
- Seek feedback from residents and communicate them with the team.
- Respond to after-hour emergency issues as needed.
- Prioritize being currently enrolled at the university.
- Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
- Possess strong administrative, organization, and communication skills.
- Demonstrate a high level of integrity and professionalism.
- Be a self-motivated individual and excel at working in a team environment.
- Ability to have a positive and innovative approach to problem-solving.
- Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
This position offers an estimated salary range of $45,000 - $55,000 per year, depending on experience.
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