Customer Engagement Associate

6 days ago


Concord, North Carolina, United States Stars and Strikes Full time
Job Summary

We are seeking a highly motivated and energetic individual to join our team as a Customer Engagement Associate at Stars and Strikes Family Entertainment Center.

This is an exciting opportunity for someone who is passionate about providing exceptional customer service and creating a fun, welcoming environment for all guests.

Key Responsibilities

  • Act as an ambassador of fun and provide top-notch customer service to ensure a memorable experience for all guests.
  • Partner with other team members and managers to meet daily goals and maintain a safe and clean workspace.
  • Engage with guests, answer questions, and provide assistance as needed to ensure a positive experience.
  • Support the team in achieving sales and revenue goals while maintaining a high level of customer satisfaction.

Why Work with Us

  • We offer a dynamic and fast-paced work environment with opportunities for advancement and professional growth.
  • As a family-owned business, we consider our team members part of our family and offer a supportive and inclusive work culture.
  • We provide regular training and development opportunities to help you continue to grow and succeed in your role.
  • Our team members enjoy a range of benefits, including health and 401(k) plans, as well as perks like free bowling, laser tag, and gameplay.

At Stars and Strikes, we are passionate about creating a fun and welcoming environment for all guests. If you are a motivated and enthusiastic individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.

  • Qualifications:
  • High school diploma or equivalent required.
  • 16 years of age or older.
  • Ability to work weekends, holidays, and flexible schedules as needed.
  • Positive attitude, high energy, and excellent communication skills.

Apply today to become a part of our dynamic team and start your career in customer engagement and entertainment



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