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Sales Associate

1 month ago

Queenstown, Maryland, United States PVH Corp. Full time
Position Summary

Sales Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They consistently exceed expectations, provide exceptional service, and display passion for our brand.

Responsibilities
  • Customer Experience
    • Greet and offer assistance to every customer, focusing on customer engagement and suggestive selling to drive UPT and conversion.
    • Maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
    • Prioritize delivering an exceptional customer experience and always place our customer first, asking for feedback and conveying business opportunities to management.
  • Commitment to Efficiency
    • Execute processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards.
    • Uphold backstock organization and adhere to all company tools, policies, and procedures.
    • Maintain awareness of potential theft and report concerns to management.
  • Associate Morale
    • Demonstrate a sense of pride, commitment, and passion for the brand and our customers, treating customers and store team professionally, courteously, and respectfully.
    • Celebrate and embrace individuality, inclusion, and partnership, building relationships and seeking out feedback for continuous self-development.
    • Embrace innovation, change, and company initiatives, working collaboratively to accomplish brand goals and objectives.
Qualifications
  • Prior retail experience preferred.
  • High school graduate/equivalent preferred.
  • Flexible schedule required, including nights, weekends, and overnight shifts.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.

PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.