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Quality Assurance Supervisor
2 months ago
Company Overview:
CTI Foods is a premier food manufacturing organization committed to excellence in quality, service, and employee satisfaction. We prioritize our workforce, offering a supportive environment that fosters growth and career advancement.
Position Summary:
The Quality Assurance Supervisor plays a crucial role in leading food safety and quality assurance personnel, ensuring adherence to company standards for raw materials, processed products, and operational procedures.
Key Responsibilities:
- Oversee Quality Assurance staff, providing training, scheduling, and guidance for ongoing improvement.
- Coordinate and follow up on corrective actions from internal audits, including Good Manufacturing Practices (GMP) and Food Defense protocols.
- Offer technical support to operations concerning process deviations and product specifications.
- Manage product retention and investigations to determine appropriate actions under the guidance of the Quality Assurance Manager.
- Conduct documentation reviews and verification activities, including HACCP assessments and SSOP monitoring.
- Assist in product traceability and mock recall exercises, as well as third-party and customer audits.
- Implement environmental monitoring programs, ensuring compliance through regular microbiological testing.
- Communicate deficiencies and opportunities for continuous improvement to management, supporting corrective actions and process modifications.
- Maintain effective communication among teams regarding actions, irregularities, and ongoing needs.
- Ensure a safe and clean working environment by adhering to established procedures and regulations.
- Contribute to team objectives by achieving related results as necessary.
- Uphold and promote food safety and quality standards.
- Perform additional duties as assigned.
Qualifications:
- Associate degree or equivalent from a two-year college or technical school, with 1-3 years of relevant experience in a USDA-regulated manufacturing environment; or a combination of education and experience.
- Bachelor's degree, HACCP/PC certification, and process control training preferred.
- Demonstrated experience in employee management and leadership.
- Proven ability to evaluate and implement strategies that enhance quality and profitability.
- Experience in policy enforcement and program implementation.
- Ability to manage multiple projects and assignments effectively.
- Strong analytical skills to interpret business documents and regulations.
- Proficient in mathematical operations relevant to quality analysis.
- Ability to define problems, collect data, and draw valid conclusions.
- Familiarity with Microsoft Word, Excel, and Access.
Benefits:
- Unlimited Paid Time Off (PTO)
- Comprehensive Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Telehealth Services
- 401K Matching
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Employee Assistance Program (EAP) and wellness support
- Tuition reimbursement program available