Apartments Leasing Specialist

Job Overview:

We are seeking an experienced and customer-focused Community Sales Associate to join our team at Southwood Realty. In this role, you will be responsible for providing exceptional sales and customer service to our residents and prospective residents.

The ideal candidate will have previous experience in customer service or hospitality, with outstanding people skills and the ability to communicate effectively. You will be working closely with our property manager to ensure that all tasks, including leasing, rent collection, and customer service, are completed efficiently and effectively.

In this role, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our residents. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

About Us:
Southwood Realty is a premier property management company based in Gastonia, North Carolina. We have grown from 12 apartment units and one employee in 1977 to over 600 employees serving multiple communities across the Southeast. Our company prides itself on its commitment to excellence and providing superior living experiences for our residents.

Responsibilities:
* Assist residents and prospective residents with excellent customer service
* Follow up on all prospects in a timely manner
* Complete applications and secure deposits in accordance with company procedures and Fair Housing requirements
* Show and lease all apartments and mini-models
* Inspect vacant apartments
* Prepare and review lease packages and conduct lease signing and move-in procedures
* Maintain current resident files
* Have a complete knowledge of the computer system and other duties assigned

Requirements:
* Previous experience in customer service or hospitality
* Outstanding people/customer service skills
* Superior communication skills (listening, speaking, writing)
* Computer proficiency
* Ability to pass a drug test and background screen

Benefits:
* Competitive salary: $50,000 - $65,000 per year
* Opportunities for growth and professional development
* Collaborative and dynamic work environment

Salary: $58,125 per year (estimated)

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