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Patient Care Coordinator

2 months ago

Southgate, Michigan, United States Bubble Gum Kids Dentistry Full time
Job OverviewBenefits and Perks
  • Flexible Work Hours
  • Positive Work-Life Balance
  • Paid Time Off
  • Employee Discounts
Position Summary
We are looking for a warm and customer-focused Front Desk Receptionist to become a vital part of our team at Bubble Gum Kids Dentistry. In this role, you will serve as the initial point of contact for our young patients and their families. Your responsibilities will include welcoming patients upon arrival, managing appointment bookings, handling incoming calls, and processing payment details. The ideal candidate will possess a friendly demeanor, strong communication abilities, and proficient computer skills, along with the capacity to handle multiple tasks efficiently.

Key Responsibilities
  • Welcome patients as they arrive and ensure a pleasant customer experience
  • Manage phone inquiries and coordinate appointment scheduling
  • Assist patients with necessary documentation, including consent forms
  • Maintain a tidy and welcoming reception area
  • Provide general assistance and support to customers throughout their visit
Required Qualifications
  • Preferred one year of experience in a receptionist or related position
  • Exceptional communication skills with a focus on customer service
  • Strong work ethic coupled with a positive attitude
  • Proficient in computer use and scheduling applications
  • Excellent multitasking capabilities