Master Guitar Technician and Customer Experience Specialist

3 weeks ago


Marietta, United States Guitar Center Full time
Guitar Center Job Description

Job Summary:
We are seeking a skilled Guitar Technician to join our team. As a key member of our store staff, you will provide exceptional customer service while maintaining and repairing instruments to the highest standards.

About Us:
Guitar Center is a leading retailer of musical instruments and equipment. We're passionate about helping musicians and music enthusiasts alike find their sound and create unforgettable experiences. Our stores are designed to inspire creativity and innovation, with knowledgeable staff and a vast selection of products.

Key Responsibilities:
- Provide expert maintenance and repair services for customer-owned instruments
- Maintain store-owned gear as requested
- Complete warranty repair work
- Deliver exceptional customer service, ensuring a positive experience for every customer

Requirements:
- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products preferred

Benefits:
- Competitive salary: $16-$24 per hour plus commission
- Opportunities for professional growth and development
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holidays
- Employee discount program

Why Choose Guitar Center?
We offer a dynamic and supportive work environment where talented individuals can thrive. Our company values diversity, equity, and inclusion, and we're committed to providing opportunities for all employees to grow and succeed. If you're passionate about music and customer service, we encourage you to apply.

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