Oracle CX Cloud Solutions Expert

3 days ago

Pierre, South Dakota, United States Oracle Full time
Job Description

Oracle is seeking a highly skilled and experienced professional to join our North American Consulting organization as a Cloud Advisor+ team member. As a key member of our Collaborative Advisory Services team, you will play a critical role in helping our customers successfully migrate to the cloud with confidence.

Key Responsibilities
  • Provide leadership, strategy, and vision for NAAC's Cloud Advisory+ advisory services across Commercial and Regulated markets.
  • Assist in driving positive performance in the DC+ offering across revenue, bookings, profitability, headcount, and utilization.
  • Participate in weekly reviews for key practice areas such as practice financials, sales pipeline, project health, project resourcing requirements, and consultant utilization performance.
  • Manage accounts for client satisfaction, revenue growth, and reference generations.
  • Deliver multiple profitable projects simultaneously across the Cloud Advisory+ SaaS Cloud portfolio using PMO standards and limit margin leakage when compared to the approved margin.
  • Deliver exceptional advisory services for our customers and partners using Oracle's Delivery Confidence standards for high quality, client satisfaction, improving margin, and reference generation.
  • Ensure a partner-friendly working environment with open communication, strong conflict resolution, and negotiation skills.
  • Assist with the development of NAAC Advisory services standards, methodology, processes, and tools.
  • Standardize advisory delivery and engagement process, procedures, communications, reporting, automation across the DC+ practice.
  • Provide Project Management and/or Solution Architecture oversight for projects using Oracle's standards for high quality, client satisfaction, and improving profitability.
Requirements
  • 8+ years of Project Management and delivery oversight of medium to large-scale ($500K to $10M) CX Cloud implementations with a similar consulting firm, software/technical provider, systems integrator, or Oracle Partner.
  • Experience successfully leading, solutioning, and/or managing Oracle SaaS Cloud Implementations for SCM.
  • Proven experience managing and motivating a team of matrixed resources and cross-functional processes.
  • Comfort and experience in communicating with senior-level executives, key partners, and project team members, both informally and in formal presentations.
  • Partner-friendly with open communication, strong conflict resolution, and negotiation skills.
  • Outstanding customer service with attention to detail and effective follow-through.
  • Excellent verbal and written communication skills.
  • Ability to travel up to 50% of the time.
About Oracle

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to creating a workplace where all kinds of people can do their best work. We believe that innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling 1-800-633-0738, option one.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.

*Which includes being a United States Affirmative Action Employer

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