Personal Banker Cortaro and Thornydale

4 days ago

Tucson, Arizona, United States Quality Talent Group Full time
About the Job

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Wells Fargo. As a Personal Banker, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities:
  • Participate in delivery of exceptional customer experience by building relationships through proactive outreach and proposing appropriate products and services to help customers succeed financially.
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
  • Develop understanding of bank products and services to connect to customers' needs.
  • Interact with customers to demonstrate care and build relationships.
  • Provide appropriate options for bank products and services to customers.
  • Refer customers' financial needs to other bankers and partners as needed.
Requirements:
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Preferred Qualifications:
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Experience proactively engaging with customers through outreach via phone or email.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
  • Experience working with others on a team to meet customer needs.
  • Experience fostering and developing strong customer relationships.
  • Ability to build strong relationships with internal partners.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Ability to interact with integrity and professionalism with customers and team members.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to make a meaningful impact in the lives of our customers.
Why Wells Fargo:

We believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. At Wells Fargo, we offer a comprehensive benefits package, a robust training program, and opportunities for advancement. We are committed to diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates.

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