Freight Forwarding Coordinator

5 days ago


Matthews, North Carolina, United States Horizon Innovations Full time
{"About the Role:

As a Freight Forwarding Clerk at Horizon Innovations, you will play a crucial part in our DIRECT PLACEMENT initiative. Your primary responsibility will be to effectively and efficiently schedule orders, vehicles, and technical resources. You will also be responsible for independent assignment of orders to service providers, acquisition and preparation of service providers in cooperation with sales, creating quotes/telephone sales, order processing and management, and compliance with quality guidelines.

Your Key Responsibilities:

  • Coordinate the scheduling of orders, vehicles, and technical resources to ensure efficient logistics operations.
  • Assign orders to service providers independently, taking into account their capabilities and resources.
  • Work closely with the sales team to acquire and prepare service providers, ensuring they meet our quality standards.
  • Develop and manage quotes and telephone sales to secure new business opportunities.
  • Process and manage orders from start to finish, ensuring timely delivery and high-quality service.
  • Maintain compliance with quality guidelines and regulatory requirements.

Your Profile:

  • You have completed training as a freight forwarding and logistics services clerk (m/f/d) or equivalent qualification.
  • You possess knowledge of legal regulations, including AdSp, HGB, and driving time regulations.
  • You are service-oriented, with a strong focus on customer satisfaction.
  • You have a high level of initiative, commitment, and independent action.
  • You are a team player with strong communication skills and flexibility.
  • You have good English skills and are proficient in using MS Office applications and transport management systems.
  • You have good geographical knowledge and are able to work in a fast-paced environment.

About Us:
Horizon Innovations is a dynamic and innovative company that values its employees and customers. We offer a competitive salary package, a pleasant working environment, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.

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