Automotive Customer Liaison

2 days ago


Tomball, Texas, United States Honda of Tomball Full time

Exceptional Service Advisor

Honda of Tomball is seeking a highly skilled and dedicated Service Advisor to join our team. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and ensuring the satisfaction of our valued clients.

Key Responsibilities

• Build and maintain long-term relationships with every client you assist
• Greet customers promptly and ensure their needs are met
• Obtain and verify customer and vehicle information
• Clearly report vehicle symptoms and determine necessary maintenance
• Prepare accurate estimates and establish follow-up times
• Monitor progress and update customers regularly
• Verify final invoices and explain completed work to customers

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment where you can grow and develop your skills. As a Service Advisor, you will have the chance to work with a collaborative team of professionals who are dedicated to providing exceptional service and exceeding customer expectations.

Requirements

• Dynamic critical thinking skills and ability to work in a fast-paced environment
• Experience as a Service Advisor or related role is highly desirable
• Excellent communication and interpersonal skills
• Positive attitude and strong work ethic
• Ability to work effectively in a team environment

About Honda of Tomball

Honda of Tomball is a proud member of the Pohanka Family of Dealerships, a group of 21 dealerships serving the Washington DC Metro area. We are committed to providing our customers with a unique and personalized experience and are seeking like-minded individuals to join our team.



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