Sales and Client Liaison Specialist

3 weeks ago


San Juan Capistrano, California, United States Graduate Resource Network Full time
Job Summary

We are seeking a Sales and Client Liaison Specialist to assist our clients with documentation preparation into affordable payment programs for their student loans. As a key member of our team, you will be responsible for taking inbound calls from prospective clients and educating them on our services.

About Us
Graduate Resource Network is a debt management company that helps individuals manage their debt by preparing and submitting documents to creditors for approval of income-driven repayment plans. We are committed to providing exceptional customer service and ensuring our clients have a smooth experience throughout the process.

Your Role
As a Sales and Client Liaison Specialist, your primary responsibilities will include:
  • Scheduling qualified appointments with prospective clients
  • Educating clients on our services and how we can help them achieve financial stability
  • Resolving client inquiries and complaints in a timely and professional manner
  • Maintaining accurate records of client contact information
  • Performing other administrative duties as assigned by management

Requirements
To be successful in this role, you must have:
  • Previous experience in sales, customer service, or a related field
  • Strong negotiation skills and the ability to build rapport with clients
  • Experience using a CRM system or similar software
  • Excellent written and verbal communication skills

Salary and Benefits
This full-time position offers a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits including health insurance, paid time off, and opportunities for professional growth and development.

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