Optical Retail Support Specialist

3 weeks ago


McDonough, Georgia, United States Luxottica Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Duties and Responsibilities

  • Respond to customer inquiries via phone, email, or chat.
  • Process customer orders and resolve any issues that may arise.
  • Collaborate with other teams to improve customer satisfaction and loyalty.

Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and proficiency in Microsoft Office Suite.

Salary Information

The estimated salary for this role is $45,000 - $65,000 per year, based on industry standards and location. We offer a competitive compensation package, including comprehensive benefits and opportunities for growth and development.



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