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Room Service Attendant

2 months ago

Colorado Springs, Colorado, United States Great Wolf Resorts Full time

Position Title: House Attendant

Compensation: $14.00/hr - Full Time & Part Time - must be 18

Job Category: Housekeeping

Overview:

The House Attendant plays a vital role in ensuring that guest accommodations are well-maintained and inviting. This position is essential in supporting the housekeeping team to create a pleasant experience for all guests.

Key Responsibilities:

  • Monitor and assess stock levels in the storeroom, restocking supplies as needed.
  • Assist Room Attendants by removing used linens and trash from guest rooms.
  • Participate in cleaning guest rooms and making beds when required.
  • Transport soiled linens from vacated rooms to the laundry department.
  • Deliver clean linens from the laundry to the storerooms.
  • Maintain cleanliness and organization in storerooms at all times.
  • Respond to guest requests for items such as irons, ironing boards, and cribs.
  • Operate waste management equipment including trash compactors and cardboard balers.
  • Return any guest items found in public areas or rooms to storage.
  • Communicate effectively with management regarding special requests or tasks.
  • Availability to work on weekends and holidays is required.

Qualifications:

  • Flexibility in scheduling based on operational needs.
  • Successful completion of a background check and drug screening.
  • Ability to work independently with minimal supervision.
  • Willingness to adapt to a flexible schedule, including nights and weekends.

Preferred Skills:

  • Experience with cleaning chemicals and supplies.
  • Strong customer service skills.
  • Prior experience in housekeeping or general cleaning roles.

Physical Requirements:

  • Ability to lift up to 30 lbs.
  • Ability to push/pull up to 100 lbs.
  • Capability to bend, stretch, and twist as needed.
  • Ability to stand for extended periods.
  • Willingness to climb stairs and walk frequently.
  • Ability to work with cleaning chemicals as per safety guidelines.

Equal Opportunity Employer: We are committed to providing equal employment opportunities to all individuals, including protected veterans and individuals with disabilities.