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Pop Culture Customer Service Representative

3 weeks ago

Sherman Oaks, California, United States BoxLunch & Hot Topic Full time
Job Overview

BoxLunch & Hot Topic is seeking a dedicated Seasonal Sales Associate to join our dynamic team. As a Seasonal Sales Associate, you will play a critical role in delivering an exceptional customer experience, driving sales growth, and contributing to the overall success of our stores.

About the Job:

  • Deliver top-notch customer service, ensuring customers leave our store satisfied and eager to return.
  • Maintain a clean and organized sales floor, adhering to visual standards and effectively displaying products.
  • Process sales transactions efficiently, leveraging product knowledge to drive add-on sales through various benefits.
  • Collaborate with colleagues to implement planogram changes, including store maps, walls, fixtures, and merchandising mixes.
  • Communicate fashion trends and insights to management and relevant HQ partners.
  • Work closely with Store Management to prevent theft and ensure a secure work environment.
  • Maintain a tidy and well-organized stock room.
  • Support team initiatives to meet sales targets and foster a positive workplace culture.
  • Complete additional tasks assigned by your Store Leader.

Requirements:

  • Prior retail experience, with a passion for giving back and embracing pop culture.
  • Excellent customer service and sales skills.
  • Able to lift up to 50 pounds, navigate the store, and merchandise products using approved equipment.
  • Demonstrate exceptional teamwork and communication skills.
  • At least 16 years old.

Pay: $17.30 - $18.15 per hour, based on individual factors such as education, location, and experience.