Sales and Service Associate
3 weeks ago
Estimated Salary: $13,250 - $14,000 per year
Aaron's is looking for a Sales and Service Associate to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving revenue growth, and ensuring customer satisfaction.
About the Role:
- Manage and maintain customer accounts, including updating customer information and documenting all payment appointments.
- Contact customers who have not renewed their Lease agreements, both in-home visits and over the phone.
- Sell customers on the benefits of timely lease agreement renewal payments.
- Assist the Customer Account Manager in setting and achieving daily, weekly, and monthly revenue and renewal goals.
- Support merchandise returns and guest deliveries as directed by management.
- Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
- Complete and maintain weekly vehicle maintenance sheets and route sheets daily.
- Loading, securing, and protecting product in company vehicles.
- Safely operating company vehicles.
- Supporting the Sales Team as needed.
Requirements:
- Meet United States age and driver's license requirements, or Canadian age requirement.
- Comply with the Company's Driver Qualification Policy and obtain certification where necessary.
- Work a varied schedule between 8 am and 9 pm.
- Lift up to 50 lbs unassisted and up to 300 lbs with assistance.
- Two years of retail/customer service experience preferred.
- High School diploma or equivalent preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proper telephone etiquette and professionalism.
- Proficient computer skills.
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