Automotive Product Advisor
1 week ago
We're looking for a skilled Automotive Product Advisor to join our team at Patrick Motors Inc. In this role, you will be responsible for providing expert guidance to customers on parts and accessories, ensuring they find the right products for their needs.
Responsibilities:
- Discuss and understand customer parts requirements, recommending suitable solutions and alternatives.
- Create sales opportunities by promoting related products to customers.
- Assess vehicle type and use to identify and price correct parts from the manufacturer database.
- Provide expert advice to customers and technicians on parts and accessories via various channels.
- Manage special-order parts process, collaborating with the service department as needed.
- Reconcile and oversee parts inventory, working with external vendors on annual physical inventory counts.
- Perform general upkeep and maintenance of the department, ensuring a clean and organized environment.
- Deliver exceptional customer service, meeting high customer satisfaction standards and fostering repeat business.
- Efficiently stock received parts in a timely manner.
- Meet specified monthly targets and goals provided prior to each month.
- Foster collaboration with all teams and departments to drive overall success at Patrick Motors Inc.
- Achieve punctuality and maintain a positive attitude.
- Prioritize teamwork and individual goals.
Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.
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