Auto Care Center Service Representative

4 weeks ago


Troy, Missouri, United States Walmart Full time
Auto Care Center Service Writer Job Overview

At Walmart, we're committed to providing exceptional service to our customers. As an Auto Care Center Service Writer, you'll play a critical role in ensuring our customers receive the best possible experience when bringing their vehicles to our Auto Care Center.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with our Auto Care Center team to diagnose and repair vehicles, ensuring that all work is completed to the highest standards.
  • Communicate effectively with customers, explaining repairs and services in a clear and concise manner.
  • Manage customer expectations, ensuring that all work is completed on time and to the customer's satisfaction.
Benefits and Perks:

As a Walmart associate, you'll enjoy a range of benefits and perks, including:

  • Competitive hourly rate, with opportunities for performance-based incentives.
  • Opportunities for advanced associate training, business development, and application of technology.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Access to Live Better U, a Walmart-paid education benefit program for full-time and part-time associates.
Requirements:

To be successful in this role, you'll need:

  • Excellent communication and customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic knowledge of vehicle maintenance and repair.
  • Ability to lift up to 25 pounds and stand for long periods.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you



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