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Service Leader

2 months ago

Cleveland, Tennessee, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining high-quality food preparation and service standards. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Ensure safe and quality food is prepared and served to customers
  • Maintain a clean and organized restaurant environment, including the kitchen and dining areas
  • Train and develop restaurant crew members to provide excellent customer service
  • Monitor and maintain food safety and quality standards
  • Assist with resolving customer complaints and issues
  • Collaborate with other restaurant leaders to achieve business objectives
  • Perform administrative tasks, such as banking and cash handling

Requirements

  • Previous experience in a restaurant or food service environment
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of food safety and quality standards
  • Ability to train and develop restaurant crew members
  • High school diploma or equivalent

About Us

Chipotle Mexican Grill is a fast-casual restaurant chain that is committed to serving high-quality, responsibly sourced food to our customers. We are a people-first company that values diversity, equity, and inclusion in all aspects of our business.