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Caregiver Staffing Specialist
2 months ago
Become a vital part of Comfort Keepers, where we specialize in providing compassionate in-home care services for seniors. Our mission is to improve the quality of life for our clients and their families by delivering exceptional care and support. The Caregiver Staffing Specialist will play a crucial role in the recruitment, orientation, onboarding, scheduling, and supervision of our dedicated team of caregivers, ensuring that client needs are met with the utmost care.
KEY RESPONSIBILITIES
- Match caregiver skills and availability with client requirements effectively.
- Oversee caregiver performance and conduct regular evaluations.
- Develop and implement a strategic recruiting plan to maintain and expand partnerships, ensuring recruitment objectives are achieved.
- Manage applicant data entry into the system efficiently.
- Initiate the hiring process, including application processing, background checks, interviews, and reference checks, and make hiring recommendations to management.
- Facilitate the orientation process for new caregivers and maintain accurate employee records in compliance with company policies.
- Update and manage employee information, including personal data, compensation, benefits, attendance, and performance reviews.
- Work towards achieving employee retention targets.
- Organize and promote caregiver appreciation initiatives and events.
- Conduct follow-up visits with clients to assess and enhance the quality of care provided.
- Participate in on-call duties as assigned and attend client meetings as needed.
- Collaborate with community resources to ensure comprehensive client care.
- May assist in providing direct client care as required.
- Focus on business growth through revenue enhancement and brand protection.
- Ensure that all company practices are conducted legally, fairly, and objectively.
- Drive improvements in internal operations and boost employee morale.
REQUIREMENTS
- High School diploma or equivalent.
- Valid driver's license and auto insurance.
- Strong communication skills and a professional demeanor.
- Preferred experience in coordination, scheduling, or training within a healthcare or service-oriented environment.
- Proficient in computer applications (Office, Excel, PowerPoint, Microsoft Windows) with demonstrated database management skills.
- Experience in client-centered service and ability to engage with diverse populations.
- Detail-oriented with strong organizational skills.
- Self-motivated and capable of managing tasks independently.