Senior Clinical Coordinator

1 week ago


Elmhurst, Illinois, United States Northshore Full time
Job Overview

Northshore is seeking a skilled Senior Clinical Coordinator - Nephrology Triage Lead to join our team. This role offers a competitive salary of approximately $85,000 - $110,000 per year, depending on experience.

About the Role

We are looking for a highly motivated and organized individual to lead our nephrology triage team. As a Senior Clinical Coordinator, you will be responsible for patient care needs through inbound and outbound telephone practice. You will continuously demonstrate positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education, and advanced problem-solving abilities. The ideal candidate will actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention. Duties include phone triage, patient education, Continuous Glucose Monitor placement, testing, insurance pre-authorization, referrals, and maintaining clean and stocked exam rooms.

Requirements

To be successful in this role, you must have current Illinois RN licensure and CPR for Healthcare Providers certification. Office RN and BSN degrees are preferred, as well as prior work experience in nephrology. Self-starters who can handle periods of high stress are encouraged to apply. The position requires prolonged standing/walking/sitting/bending/reaching/climbing and repetitive use of hands, as well as the ability to lift up to 40 lbs. and carry/push up to 20 lbs. Effective communication in English, both written and verbal, is essential.

Benefits

Northshore offers a comprehensive benefits package, including career pathways for professional growth and development, various medical, dental, and vision options, tuition reimbursement, free parking at designated locations, wellness program savings plans, health savings account options, retirement options with company match, paid time off, and holiday pay. Our team is committed to providing excellent patient care and promoting a healthy work-life balance.

About Us

Northshore is creating one of the largest healthcare provider groups in the Chicago area. With over 650 clinicians, including hospital-based and ambulatory providers, and those from Linden Oaks Medical Group, we serve nearly 26 communities throughout Cook, DuPage, DeKalb, Kane, Kendall, and Will counties.

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