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Owings Mills, Maryland, United States Strategic Factory Full timeChief Operations Officer, Print and Promotions/ApparelStrategic Factory is seeking a highly skilled and experienced Chief Operations Officer to lead our Print and Promotions/Apparel division. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer...
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Chief Operations Officer, Print and Promotions/Apparel
2 months ago
We are seeking a highly skilled and experienced Chief Operations Officer, Print and Promotions/Apparel to join our team at Strategic Factory. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our print and promotional services division.
Key Responsibilities- Leadership and Management
- Lead and manage a team of production staff, ensuring they have the necessary resources and support to meet business objectives.
- Develop and implement effective training programs to enhance team skills and knowledge.
- Operational Excellence
- Identify opportunities for process improvement and implement changes to increase efficiency and productivity.
- Collaborate with cross-functional teams to drive business growth and achieve strategic objectives.
- Financial Management
- Manage the profit and loss statement for the division, ensuring financial targets are met or exceeded.
- Develop and implement cost-saving initiatives to reduce expenses and improve profitability.
- Customer Service
- Ensure exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely manner.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Business Development
- Identify opportunities for business growth and develop strategies to achieve these goals.
- Collaborate with sales and marketing teams to develop and implement sales programs that drive revenue growth.
- Education and Experience
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5+ years of experience in a leadership role, with a proven track record of success in operations management.
- Skills and Qualifications
- Strong business acumen and leadership skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and analytical skills.
- Competitive Salary and Benefits
- Competitive base salary and bonus structure.
- Comprehensive benefits package, including health insurance, 401(k), and paid time off.
- Opportunities for Advancement
- Opportunities for career growth and advancement within the company.
- Professional development and training programs to enhance skills and knowledge.
- Collaborative Work Environment
- Collaborative and dynamic work environment.
- Opportunities to work with a talented and experienced team.
