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Digital Consulting Lead

2 months ago


Market St San Francisco CA USA, United States Visa Full time
About the Role

Visa is a global leader in payments and technology, with a mission to connect the world through innovative, convenient, reliable, and secure payments networks.

Job Summary

We are seeking a Senior Manager to join our Product Experience Design (PxD) and Digital Consulting practice, focusing on developing high-impact projects for Visa's clients in the North America region.

Key Responsibilities
  • Proactively engage with Visa teams in strategic and planning discussions, cultivating and managing a pipeline of work with issuers, merchants, and co-brand partners.
  • Lead consulting initiatives and contribute to business development by identifying potential opportunities with issuers, merchants, and co-brand partners.
  • Develop frameworks, approaches, solutions, and recommendations that effectively address the most impactful opportunities and challenges, with a focus on digital-related engagements.
  • Build solutions and actionable insights to help clients grow their portfolios and merchant engagement in their core business.
  • Partner with peers in other functional areas and across global regional teams to execute projects that leverage the breadth and depth of Visa's resources.
  • Produce insights, analyses, and recommendations to improve client performance, boost growth, and drive understanding of client issues.
Requirements
  • 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g., Master's, MBA, JD, MD).
  • Relevant experience at a large management consulting firm or within a digital agency.
  • Experience working with financial indicators to measure business performance.
  • Strong analytical skills, with demonstrated intellectual and analytical rigor.
  • Self-motivated, results-oriented individual with the ability to handle numerous projects concurrently.
  • Knowledge and understanding of banking operations and payments, including products and services, digital customer experience, marketing initiatives, and card acquiring experience.
  • Excellent communication, storytelling, and presentation skills.
  • Experience with design thinking/human-centered design methodologies.
  • Technology mindset, curious, up to date with digital trends and applications.
What We Offer

Visa offers a comprehensive benefits package, including medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.