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Housekeeping Attendant

2 months ago

Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

Job Summary

We are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at the Williamsburg Lodge and Conference Center. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms are clean, comfortable, and meet the high standards of quality expected by our guests.

Responsibilities

  • Clean and prepare guest rooms according to the quality standards of Forbes
  • Change bedding and make beds as directed
  • Clean floors and walls by sweeping, mopping, scrubbing, and vacuuming
  • Vacuum rooms and hallways, and keep public areas around the cart clean
  • Clean and polish furniture and fixtures
  • Clean windows, glass partitions, and mirrors using appropriate cleaners
  • Move and rearrange furniture as needed, turn mattresses, and replenish supplies
  • Gather and empty trash, deliver items requested by guests to rooms, and ensure guests have all necessary amenities
  • Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed
  • Follow safety and security procedures, notify supervisors of the need for major repairs, and report damage, theft, or found articles

Requirements

  • Ability to deal with the public and coworkers with tact and courtesy
  • Ability to use a vacuum cleaner and comprehend oral and written instructions
  • Willingness and ability to adhere to applicable grooming and appearance standards
  • Six months to one year of hotel housekeeping experience
  • Proficiency in English
  • Ability to work all shifts, including days, nights, weekends, and holidays
  • Physical requirements include performing heavy cleaning, high and low dusting, transporting objects weighing up to 60 pounds, and lifting, standing, and bending for up to 8 hours daily

Standards

  • Maintain a positive, enthusiastic outlook and smile and greet guests, employees, managers, and supervisors
  • Show respect for and cooperate with those for whom and with whom you work
  • Report to work as scheduled and on time, meet appearance standards, and perform assigned tasks accurately and on time