Job Summary:

KACE is seeking a highly skilled K'iche language professional to join our team. As a K'iche linguist, you will be responsible for performing real-time transcriptions of sensitive material from K'iche to English, collecting, analyzing, identifying, and decoding colloquialisms and slang terms, and extracting pertinent information to communicate to law enforcement agents.

Key Responsibilities:

• Listen to oral and written intercepts or pre-recorded communications in K'iche and provide verbal and written synopsis and transcriptions as applicable.
• Relate all pertinent information to the client when supporting a live project.
• Contribute to a master-list of slang words and codes used by a particular group/organization for the duration of the project/case.
• Maintain a voice library for the duration of the project.
• Transcribe and translate pertinent calls and documents as assigned by your supervisor.
• Produce court-ready transcriptions of pertinent calls, chats, and documents, following the required format.
• Use various reference tools created during the project.
• Ability to transcribe a minimum of 16 minutes of recorded conversation in an 8-hour day.
• Operate specialized software equipment provided by the government, including JSI voice box, Pen-link, Comverse, and other communication collection equipment used at your assigned site.
• Maintain daily log of productivity.

Requirements:

• Bachelor's degree and three (3) years' experience in a professional setting, or Associate degree and five (5) years' experience in a professional setting, or High School Diploma and seven (7) years of experience.
• Minimum of one (1) year of transcription experience in the required language.
• Select applicants will be subject to a government background investigation and may need to meet eligibility requirements to access classified information.
• Must be a U.S. Citizen or Legal Permanent Resident.
• Knowledge of source language colloquial terms and expressions.
• Knowledgeable in SMS language, social media, and Webchat.
• Demonstrates excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
• Must be able to meet contract requirements of a score of 3 or better on a third-party Language Assessment (Listening/Speaking/Reading/Writing) in English.
• Must possess excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
• Must possess strong computer skills in MS Office, including Microsoft Word and Excel, PowerPoint, and Outlook.
• Must be able to work under pressure, in a fast-paced environment, and be able to communicate effectively with management and law enforcement personnel.
• Requires the ability to prioritize, have effective time management skills, meet stringent deadlines, balance multiple tasks, and work in a team environment.
• Ability to take technical direction and feedback from various sources.
• Must type 45 words per minute.

Work Schedule:

Employees will be required to work nights, weekends, and Holidays. Employees supporting this contract are considered ESSENTIAL to the Federal Government. This means that employees may be asked to work during emergency situations, including inclement weather, natural and man-made disasters, etc.

Clearance:

Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.
• Ability to obtain/maintain a Security Clearance.
• Favorable credit check for all cleared positions.
• Successfully passing a background investigation, medical, and drug screen.
• US Citizen.
• Permanent Resident who have lived in the US for the past 3 of 5 years.

Physical Requirements/Working Conditions:

• Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
• Climbing/Stooping/Kneeling: 0% - 10% of the time.
• Lifting/Pulling/Pushing: 0% - 10% of the time.
• Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time while monitoring live or taped calls. Ability to leave desk may be restricted when handling live monitoring and translating of calls.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.

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