Toll Booth Support Specialist

2 days ago


Bay City, Michigan, United States MCI Military Recruitment Full time

Job Description: We are seeking a highly motivated and detail-oriented individual to join our team as a Toll Booth Support Specialist in Bay City, MI.

About the Job: As a Toll Booth Support Specialist, you will be responsible for assisting customers with toll-related inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Assist customers with toll-related inquiries and resolve issues via phone and in-person interactions
  • Process payments and maintain accurate records and reports of customer interactions
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and meet productivity standards

Benefits:

  • Competitive salary: $35,000 - $45,000 per year
  • Opportunities for advancement and career growth
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Paid time off and holidays

About MCI: MCI is a leading provider of business process outsourcing services, helping clients take on their CX and DX challenges differently. Our team is dedicated to delivering exceptional experiences and driving optimal performance.



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