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Store Operations Coordinator

2 months ago

Cypress, Texas, United States Marshalls Full time
Job Summary

We are seeking a highly organized and detail-oriented Store Operations Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, providing exceptional customer service, and supporting our store management team.

Key Responsibilities
  • Support store management in the execution of store-related administrative functions
  • Ensure an excellent customer experience by engaging and interacting with all customers
  • Maintain a clean and organized store, adhering to company standards
  • Role model outstanding customer service and promote a positive internal and external customer experience
  • Perform daily cash office functions and maintain cash office standards
  • Support Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisition
  • Maintain proper Associate coverage in service areas for a positive customer experience
  • Support and respond to coverage needs throughout the store
  • Ensure store team executes tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Able to work a flexible schedule, including nights and weekends
  • Outstanding communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.