Fitness Center Representative

1 week ago


Pekin, Illinois, United States Planet Fitness Pekin Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness Pekin. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Provide a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Take prospective members on tours of the club and respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
What We Offer
  • $15.75/hr starting with the potential for a $0.50 raise after 30 days.
  • Complimentary Black Card Membership.
  • Company Facilitated Training.
  • Advancement Opportunities.
  • Rewards and Recognition Programs.


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