Community Relations Ambassador

2 days ago


Montgomery, Alabama, United States ArchWell Health Full time

ArchWell Health is a dynamic and innovative healthcare provider dedicated to enhancing the lives of our senior members. With a strong focus on community-based care, we strive to deliver best-in-class services at comfortable and accessible neighborhood clinics where seniors can feel at home.

Job Summary:

The Community Relations Specialist engages ArchWell Health in its community through strategic partnerships, event coordination, and immersion into the senior community. The primary goal is to create brand awareness, drive membership growth, and ensure an exceptional patient experience.

  • Develop and maintain relationships with key community organizations, such as senior centers, living facilities, and faith-based groups.
  • Coordinate ArchWell Health's participation in senior-focused events and host events within the center's activity space.
  • Collaborate with Membership Consultants and Marketing Growth Manager to execute the membership growth plan and meet or exceed targets.
  • Partner with Medicare carrier agents and brokers to drive events and generate leads.
  • Track event results, leads generated, and new members acquired to assess effectiveness.

Requirements:

  • Undergraduate degree preferred
  • Strong communication skills
  • Established community relationships
  • 4+ years of B2B and/or B2C community outreach experience or sales equivalent
  • Prior experience working at a provider office or with a Medicare health plan
  • High energy with a passion for improving senior lives
  • Proficient in MS Office and experience using Salesforce
  • Valid drivers' license required

Salary: Estimated $60,000 - $80,000 per year, depending on location and experience.



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