Healthcare Access Specialist
3 weeks ago
We are seeking a highly skilled and compassionate Patient Access Representative to join our team at Mercy. As a key member of our healthcare team, you will be responsible for ensuring that patients receive exceptional care and service from the moment they enter our facilities.
Key Responsibilities- Scheduling and Registration: Facilitate the scheduling and registration process for patients, ensuring accurate and timely completion of all necessary paperwork and documentation.
- Benefit Verification and Pre-Certification: Verify patient benefits and obtain pre-certification for services as required, ensuring compliance with insurance carriers and regulatory requirements.
- Financial Clearance: Obtain financial clearance for patients, including pre-visit collection and billing, to ensure accurate and timely payment for services.
- Patient Data Management: Ensure accurate and up-to-date patient data is maintained in our records, including demographic and insurance information.
- Experience and Education: 1-3 years of clerical experience and customer service experience preferred. High school diploma required, some college helpful.
- Skills and Knowledge: Ability to communicate effectively, both orally and in writing. Strong organizational skills, attention to detail, and ability to work under stress. Knowledge of medical terminology and insurance plans preferred.
- Physical Requirements: Ability to push, pull, and/or lift 50 lbs on a regular basis. Prolonged standing and walking during each shift. Ability to grip, reach, bend, kneel, twist, and squat to perform duties.
At Mercy, we offer a comprehensive benefits package, including day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. We are committed to providing a supportive and collaborative work environment that allows our employees to grow and thrive in their careers.
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