Customer Service Manager
3 hours ago
Rittal North America is seeking a highly skilled Customer Service Manager to lead our customer service teams. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction and enhancing the customer experience.
Key Responsibilities:
- Be the Voice of the Customer throughout the organization
- Define expectations & standards for team performance and manage accordingly
- Oversee hiring department staff to ensure efficiency and effectiveness
- Provide feedback to functional departments on performance and work to make improvements to processes to better service
- Monitor and track budget to ensure adherence
- Take part in and/or spearhead essential meetings to cultivate a performance-oriented culture
- Monitor, measure & evaluate the quality of response to ensure the appropriate service levels
- Working with the CS Supervisors identifying staff training and coaching requirements & needs
- Develop and implement strategies & policies to improve customer relationships and loyalty
- Ensure success in meeting & exceeding Customers' expectations
- Liaise with other departments to support the quality of service
- Implement and support growth strategies of the organizations
- Identify & implement tools to enhance the customer experience
- Participate in Trade Shows and Customer Visits
Requirements:
- 5+ years of experience managing customer service team
- Excellent communication skills both verbal and written
- Strong listening, analytical and problem-solving skills
- Effectively handle stressful calls in a professional manner
- Listens and follows the direction
-
Customer Service Director
4 weeks ago
Urbana, Ohio, United States Rittal LLC Full time{"h1": "Customer Service Manager Job Description", "p": "At Rittal North America LLC, we are seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for leading our Customer Service teams to deliver exceptional customer experiences. Key Responsibilities: * Be the voice of the customer...
-
Customer Service Director
2 weeks ago
Urbana, Ohio, United States Rittal LLC Full timeJob Title: Customer Service ManagerRittal North America is seeking a highly skilled Customer Service Manager to lead our customer service teams. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction and enhancing the customer experience.Key Responsibilities:Be the voice of the customer throughout...
-
Customer Service Representative
3 days ago
Urbana, Ohio, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...
-
Food Service Director
3 days ago
Urbana, Ohio, United States Aramark Full timeJob OverviewAramark Student Nutrition is seeking a highly skilled Food Service Director to lead our dining operations and develop innovative solutions to meet customer needs and tastes.This management position is responsible for overseeing and managing dining operations where customers order prepared foods from a menu. The ideal candidate will have a strong...
-
Food Service Director
4 days ago
Urbana, Ohio, United States Aramark Full timeAbout the RoleAramark is seeking a highly skilled Food Service Director to lead our dining operations and provide exceptional customer experiences. As a key member of our team, you will be responsible for developing and executing dining solutions that meet customer needs and tastes.Key ResponsibilitiesLead and manage dining operations, ensuring seamless...
-
Food Service Director
3 days ago
Urbana, Ohio, United States Aramark Full timeJob OverviewAramark Student Nutrition is seeking a seasoned Food Service Director to lead our dining operations. As a key member of our team, you will be responsible for developing and executing dining solutions that meet customer needs and tastes.This is a management position that requires strong leadership and communication skills. You will oversee and...
-
Assistant Manager
3 weeks ago
Urbana, Ohio, United States Domino's Pizza LLC Full timeAssistant Manager Job DescriptionDomino's Pizza LLC is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage store operations, including...
-
Assistant Manager
3 weeks ago
Urbana, Ohio, United States Domino's Pizza LLC Full timeAssistant Manager Job DescriptionAre you a natural leader looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? We're seeking an Assistant Manager to join our Domino's Pizza team!Key Responsibilities:Lead and manage a team of customer service representatives and...
-
Assistant Manager
3 weeks ago
Urbana, Ohio, United States Domino's Pizza LLC Full timeAssistant Manager Job DescriptionAre you a natural leader looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? We're seeking an Assistant Manager to join our Domino's Pizza team!Key Responsibilities:Lead and manage a team of customer service representatives and...
-
Manufacturing Engineer
3 weeks ago
Urbana, Ohio, United States Acro Service Corp Full timeJob Title: Advanced Manufacturing EngineerAcro Service Corp is seeking a highly skilled Advanced Manufacturing Engineer to join our team. As a key member of our production team, you will be responsible for ensuring the efficient and effective operation of our manufacturing processes.Key Responsibilities:Review and update manufacturing work instructions to...
-
Restaurant Operations Manager
12 hours ago
Urbana, Ohio, United States Hot Head Burritos Full timeJob DescriptionAt Hot Head Burritos, we're seeking a skilled Shift Leader to oversee restaurant operations and ensure a seamless customer experience. As a key member of our team, you'll be responsible for maintaining high-quality service standards, delegating tasks to staff, and addressing customer concerns in a professional manner.Key Responsibilities:Shift...
-
Shipping and Receiving Operations Manager
1 month ago
Urbana, Ohio, United States Weidmann Electrical Technology Full timeJob SummaryWe are seeking a highly skilled Shipping and Receiving Manager to join our team at Weidmann Electrical Technology. As a key member of our operations team, you will be responsible for overseeing the shipping and receiving functions, ensuring seamless execution of our logistics operations.Key ResponsibilitiesDevelop and implement departmental...
-
Cashier & Front End Services Associate
4 days ago
Urbana, Ohio, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by...
-
Front End Service Team Associate
2 weeks ago
Urbana, Ohio, United States Walmart Full timeJob OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for maintaining a clean and organized store...
-
EHS Manager
3 weeks ago
Urbana, Ohio, United States IPL Full timeAbout IPLIPL is a global leader in sustainable packaging solutions, providing specialty rigid packaging products to the food, consumer, agricultural, logistics, and environmental markets. Our commitment to sustainability is essential to our long-term success, and we strive to meet customer needs while minimizing our operational impacts on the environment.We...
-
Production Supervisor
3 days ago
Urbana, Ohio, United States Menasha Corporation Full timeAbout UsMenasha Corporation is a leading provider of packaging and supply chain solutions. Our company consists of two businesses, Menasha Packaging and ORBIS Corporation, which offer a range of products and services to major global companies.The OpportunityWe are seeking a Production Supervisor to join our team. As a key member of our operations team, you...
-
Market Development Manager
4 days ago
Urbana, Ohio, United States Rittal Full timeMarket Development Manager Job DescriptionAbout the Role:We are seeking a highly motivated and experienced Market Development Manager to join our team at Rittal LLC. As a key member of our sales and marketing team, you will be responsible for driving business growth through cold calling, pipelining, and closing deals within the Food and Beverage Vertical.Key...
-
Inventory Management Specialist
4 weeks ago
Urbana, Ohio, United States IPL Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Inventory Control Specialist to join our team at IPL. As an Inventory Control Specialist, you will be responsible for ensuring the accuracy and completeness of our inventory value, as well as implementing processes to maintain compliance with internal and external requirements.Key ResponsibilitiesLead...
-
Product Manager
2 weeks ago
Urbana, Ohio, United States Rittal LLC Full timeJob Title: Product Manager - Energy and Power SolutionsRittal North America is seeking a Product Manager to lead our Energy and Power Solutions portfolio. As a key member of our team, you will be responsible for managing the domestic product portfolio throughout the product lifecycle, from product launch to product phase-out.Key Responsibilities:Manage the...
-
Shipping and Receiving Operations Manager
3 days ago
Urbana, Ohio, United States Weidmann Electrical Technology Full timeJob Title: Shipping and Receiving ManagerWeidmann Electrical Technology is seeking a highly skilled and experienced Shipping and Receiving Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and materials into and out of our facility.Key Responsibilities:Develop and implement...