Logistics Operations Coordinator

4 weeks ago


Santa Ana, California, United States Returnmates Full time
About the Role

We are seeking a highly organized and detail-oriented Junior Manager to assist in our operations in OC location. As a key member of our team, you will work closely with our Head of Operations and market Operations Manager to manage daily logistics and activities.

Your primary responsibilities will include:

  • Managing the scheduling and dispatching of drivers to ensure timely and efficient pickups and deliveries
  • Assisting with onboarding new drivers and warehouse staff, ensuring a smooth transition into the team and alignment with Sway's service standards
  • Building and maintaining a positive work environment among drivers, warehouse workers, and support staff, motivating the team to achieve performance goals and maintaining high morale
  • Continuously observing, reviewing, and analyzing logistics and operational processes to identify inefficiencies, bottlenecks, and areas for improvement, using data-driven insights to recommend and implement solutions

Requirements

To be successful in this role, you will need:

  • 1-3 years of experience in a Junior Manager, Operations Coordinator, or similar role
  • Demonstrated ability to manage multiple tasks and projects simultaneously, prioritizing effectively to meet deadlines in a dynamic environment
  • Excellent written and verbal communication skills, including the ability to convey complex information clearly, write reports, and actively listen to team feedback

What We Offer

We offer a comprehensive benefits package, including:

  • Comprehensive health, dental, and vision coverage
  • Unlimited PTO
  • Employee stock options

About Sway

Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that's as seamless as the purchase.



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