Leasing Consultant
2 months ago
Wrentham, Massachusetts, United States
Panco Operations
Full time
Job SummaryPanco Operations is seeking a highly motivated and customer-focused Leasing Consultant to join our team at The Point at Wrentham. As a Leasing Consultant, you will be responsible for providing exceptional customer service to prospective and current residents, conducting community tours, and promoting the community through various marketing efforts.
Key Responsibilities- Deliver top-notch customer service to residents and prospective residents
- Conduct thorough community tours and lease apartments to prospective residents
- Work with residents on lease renewals and ensure a seamless transition
- Support marketing efforts to promote the community, including social media, open houses, and community events
- Prepare and assist with leasing documentation, adhering to all applicable regulations and policies
- Maintain a working knowledge of rent and pricing information, concessions, vacancies, and community offerings
- Collect security deposits, rent, and other funds as needed
- Collaborate with onsite management and maintenance teams to provide residents with exceptional service
- Understand and comply with all Fair Housing laws and standards
- Perform regular inspections of tour routes, models, and vacant apartments to ensure a high level of quality and service
- High school diploma or GED equivalent
- A minimum of one year of sales or leasing experience
- Customer service, hospitality, or product sales background
- Excellent verbal and written communication skills
- Strong organizational skills
- Proficiency in working with digital platforms, including Microsoft Office Suite and industry-related software
- Ability to work independently and as part of a team
- Flexibility to work a required schedule, including weekends
- Successful completion of background and drug screening prior to employment
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance