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Housekeeping Attendant

2 months ago

Boston, Massachusetts, United States Four Seasons Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Turndown Attendant to join our housekeeping team at Four Seasons. As a Turndown Attendant, you will be responsible for providing exceptional turndown service to our guests, ensuring their rooms are properly cleaned and stocked with amenities, and maintaining a high level of cleanliness and organization in guest rooms.

Key Responsibilities:

  • Provide exceptional turndown service to guests, including turning down beds, restocking amenities, and ensuring rooms are clean and tidy.
  • Ensure all guest rooms are properly cleaned and stocked with amenities, including linens, towels, and toiletries.
  • Maintain a high level of cleanliness and organization in guest rooms, including dusting, vacuuming, and sanitizing surfaces.
  • Assist with special requests and provide personalized service to guests, including responding to guest inquiries and resolving any issues that may arise.
  • Communicate effectively with housekeeping team and management to ensure seamless service delivery and maintain high standards of hospitality.
  • Uphold the standards of hospitality at all times, including providing exceptional customer service and maintaining a positive and professional attitude.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in housekeeping or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Physical stamina to perform tasks that require standing, walking, and lifting.