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Assistant Branch Manager

2 months ago


LuthervilleTimonium, Maryland, United States CFG BANK Full time
About the Role

We are seeking a highly skilled and experienced Assistant Branch Manager to join our team at CFG BANK. As a key member of our branch operations team, you will play a critical role in ensuring the efficient and effective management of our branch operations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Branch Operations: Assist the Branch Manager in the day-to-day operations of the branch, including supervising staff, managing cash handling, and ensuring compliance with bank policies and procedures.
  • Team Leadership: Lead and motivate a team of banking professionals, providing guidance and support to ensure they are equipped to provide excellent customer service and meet their performance goals.
  • Process Improvement: Identify opportunities for process improvement and implement changes to increase efficiency and productivity.
  • Compliance: Ensure that all branch operations are in compliance with bank policies, procedures, and regulatory requirements.
Requirements
  • Experience: 2-3 years of experience in a banking or financial services environment, with a strong background in branch operations and customer service.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management. Strong leadership and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. We offer a range of training and development opportunities to help you grow and succeed in your career.