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Emergency Care Technician

2 months ago

Mason, Ohio, United States Bon Secours Mercy Health Full time

Company Overview:

At Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and cost-effectiveness of healthcare. Our facilities and professionals are acknowledged for their excellence in clinical and operational practices.

Position Overview:

Part-Time - Day Shifts

As a faith-driven and patient-centered organization, Mercy Health aims to improve the health and wellness of individuals in mind, body, and spirit through outstanding patient care. Achieving this mission requires a culture rooted in compassion, collaboration, excellence, and respect. We seek individuals who embody our values of compassion, human dignity, integrity, service, and stewardship to foster an environment where staff thrive and communities flourish.

Role Summary:

The Emergency Care Technician delivers direct patient support under the supervision of a Registered Nurse (RN) or designated healthcare professional, adhering to federal, state, and local regulations, as well as the policies and procedures of Bon Secours Mercy Health.

Key Responsibilities:

  • Provide fundamental patient care, including comfort measures, vital sign monitoring, personal hygiene assistance, mobility support, lab draws, ECGs, basic wound care, and other unit-specific tasks under RN direction.
  • Conduct patient rounding as assigned.
  • Offer 1:1 patient safety companion services as required.
  • Act as a communication link between patients and nursing staff to relay changes and concerns.
  • Deliver exceptional customer service to patients, families, community providers, visitors, and colleagues.
  • Ensure accurate, timely documentation related to patient care.
  • Participate in handoff reports, sharing pertinent information regarding patient and departmental needs.
  • Perform delegated tasks once competency has been established.
  • Collect data within the scope of practice.
  • Conduct patient screenings as necessary.
  • Promote quality and safety by continuously seeking improvements in processes and systems to enhance patient care delivery.
  • Demonstrate the ability to work autonomously, resolve conflicts, and manage stress effectively.
  • Maintain familiarity with policies and procedures.

Education Requirements:

  • High School Diploma or GED (required)

Licensing & Certifications:

  • BLS Basic Life Support (preferred upon hire, must be obtained from an approved source prior to direct patient care)
  • Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assistant (preferred)

Experience:

  • Prior experience as a Patient Care Technician, in a nursing support role, or relevant healthcare experience; second-year nursing students from an RN program are also preferred.

Skills & Competencies:

  • Proficient in computer use
  • Monitor patient conditions during treatment
  • Communicate patient conditions and care to medical professionals
  • Document patients' medical histories
  • Maintain sterile fields
  • Perform CPR and other emergency procedures
  • Assist with patient positioning and transport
  • Provide excellent customer service and patient care
  • Conduct phlebotomy and EKGs
  • Administer wound care and obtain vital signs
  • Exhibit attention to detail and critical thinking
  • Demonstrate effective communication and teamwork skills
  • Resolve conflicts and build relationships with empathy

Benefits:

Many of our positions offer rewards for your dedication, including:

  • Comprehensive and affordable medical, dental, and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance with AD&D
  • Employer contributions to retirement savings plans when eligible
  • Paid time off
  • Educational assistance
  • And much more

*Benefits offerings may vary based on employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.