Commercial Lines Account Manager

2 weeks ago


Omaha, Nebraska, United States Chastain Ins Agency Inc Full time
About Chastain Ins Agency Inc

We are seeking a skilled Commercial Lines Account Manager to join our team.


Estimated Salary Range

$55,000 - $65,000 per year


Job Description

The Commercial Business Customer Service Representative supports our selling agents by performing various essential functions and tasks:

  • Gathers and organizes specified information and reports, marketing/quoting to assist selling agents
  • Resolves customer inquiries, complaints, and service requests
  • Processes quality file maintenance in a timely manner
  • Utilizes computer systems and applications to perform assigned tasks
  • Understands work unit business processes and procedures

Requirements
  • Demonstrates skills to comprehend processing procedures
  • Analytical skills to identify, gather, and organize information
  • Customer-oriented attitude with strong customer service skills to resolve inquiries quickly and efficiently
  • Strong verbal and written communication skills
  • Must possess basic math aptitude
  • Ability to work in a team environment to support overall profitability
  • Solid organizational skills including time management, prioritization, and attention to detail
  • Demonstrates skills in utilizing computer equipment and software, including the Microsoft Office Suite (e.g., MS Word and Excel)
  • Ability to learn commercial business proprietary systems
  • Skills to learn and understand Commercial Business processes and related databases
  • Ability to prioritize competing demands while demonstrating a high degree of flexibility
  • Ability to analyze data/processes to determine next steps for completeness
  • Demonstrates the ability to ask/escalate appropriate questions for clarity purposes
  • Licensed P&C agent

Benefits
  • Friday office closes at 1:00 pm
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Paid time off


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