Front Desk Associate

20 hours ago


Saint Marys, Pennsylvania, United States Best Western Full time
Front Desk Clerk Opportunity

We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk at Best Western. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Process room assignments, check-ins, and check-outs, ensuring accuracy and efficiency
  • Manage front desk operations, including handling phone calls, emails, and guest inquiries
  • Work collaboratively with the housekeeping and maintenance teams to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent required; some college or hospitality experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Basic computer skills and proficiency in hotel software systems
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A dynamic and supportive work environment with a focus on teamwork and guest satisfaction
  • Ongoing training and development opportunities to enhance your skills and knowledge


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