Travel Agent
2 days ago
We are seeking a highly motivated and results-driven Field Travel Agent to join our team. As a Field Travel Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.
Key Responsibilities:
- Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits.
- Achieve assigned travel, membership, and credit card sales goals.
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
- Prepare complex and/or large-scale domestic and international travel packages.
- Complete reservations and advise clients regarding documentation requirements.
- Make necessary travel arrangements, including reservations, collect money, and process documents.
- Receive and champion customer concerns through to resolution.
- Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system.
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
What We Offer:
- Average earnings $42,000 - $60,000 (base plus commissions).
- Layered Compensation Plan, including unlimited commissions, monthly booking bonus, quarterly new hire on-pace bonus, and base $15.65 per hour.
- Excellent and comprehensive benefits packages, including medical, dental, and vision benefits, 401k match, paid parental leave and adoption assistance, paid time off (PTO), company-paid holidays, CEO days, and floating holidays.
- Tuition assistance program, professional certification reimbursement program, and other professional development opportunities.
- AAA Membership and discounts, perks, and rewards.
Requirements:
- High school diploma or equivalent.
- 1-year business-to-consumer sales experience.
- Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads.
- Advanced consultative selling techniques utilizing thorough product knowledge.
- Strong phone sales and prospecting skills.
- Excellent verbal and written communication skills combined with strong customer focus.
- Ambition, motivation, and drive.
- Excellent listening skills and ability to understand customer needs.
- Ability to proactively grow a personal book of business and repeat clients.
Work Environment:
This is an in-office position, and employees will service ACG members in-person and be based on-site in an ACG branch facility.
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