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Field Superintendent

2 months ago

Allentown, Pennsylvania, United States Schindler Full time
Job Opportunity:

At Schindler, we're committed to enhancing quality of life by providing safe and efficient transportation solutions. As a Field Superintendent, you'll play a crucial role in ensuring our elevators, escalators, and moving walks meet the highest standards of quality, performance, and passenger safety.

Main Responsibilities:
  • Oversee maintenance operations to meet area and company quality standards, as well as contract requirements.
  • Implement customer and company requirements for quality, performance reliability, and passenger safety for each project under your supervision.
  • Ensure compliance with EEO/AA requirements, consistent with area and/or state and federal regulations.
  • Support sales staff in estimating service orders, scheduling, and executing orders, as well as investigating and resolving customer complaints.
  • Manage ongoing project audits to ensure conformance to performance standards of quality, completeness, and safety.
  • Develop and implement programs for manpower selection, training, and performance appraisal to achieve productivity and quality improvement objectives.
  • Implement route management strategies to ensure uniform application of preventive maintenance procedures while controlling manpower to a minimum level.
  • Develop a spirit of teamwork and dedication to quality improvement among all employees.
  • Evaluate and initiate requests for tooling to support productivity improvement.
  • Maintain and manage proactive relationships with local IUEC business agents.
  • Advise area management of competitor activity related to pricing, performance, and manpower.
Requirements:
  • High school education or equivalent.
  • Minimum three to five years' experience in elevator and escalator installation and service.
  • Minimum one year as lead mechanic to demonstrate leadership ability.
  • Working knowledge of elevators and escalators to manage and direct field personnel to meet area goals.
  • Ability to communicate effectively, both verbally and in writing, and possess proven leadership skills.
  • Capacity to interpret customer concerns, mobilize internal resources, and ensure customer satisfaction while minimizing cost and HR disruption.
  • Ability to make sound judgments regarding motivation, training, and work assignments for employees, while adjusting manpower to a minimum level and meeting customer requirements.
  • Capacity to teach hourly employees the company's methods of quality, productivity, and safety, and persuade them to follow practices and procedures that foster teamwork and improve quality and productivity.
  • Ability to communicate with and influence business agents, inspectors, and others in resolving disputes.
  • Capacity to demonstrate to customers that they are receiving fair value for their expenditures.
What's in it for you?
  • Fully vested 401(k) match, up to 7% of total compensation.
  • Competitive medical, dental, and vision plans, effective from the first day of hire.
  • Three weeks' vacation, increasing with tenure, seven sick days, three floating holidays, and eight company-observed holidays.
  • Tuition reimbursement, eligible after six months of service.
  • Parental leave, 100% base pay for six consecutive weeks within the first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
Join #TeamSchindler

At Schindler, we value inclusion and diversity, and practice equity to create equal opportunities for all. We strive to ensure that all qualified applicants receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, and health, disability, or veteran status.