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Company Overview
Domino's Franchise is a leading pizza delivery company with a strong commitment to customer satisfaction and team member excellence. We are seeking a highly motivated and experienced General Manager to join our team.
Job Summary
The General Manager will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth. This is an exciting opportunity for a results-driven individual to lead a high-performing team and contribute to the success of our franchise.
Key Responsibilities
- Leadership and Management
- Lead and motivate a team of employees to achieve sales and customer satisfaction goals
- Develop and implement strategies to improve team performance and productivity
- Customer Service
- Ensure exceptional customer service through prompt and friendly interactions
- Address customer complaints and concerns in a professional and timely manner
- Operations and Logistics
- Oversee daily restaurant operations, including food preparation, inventory management, and cash handling
- Ensure compliance with health and safety regulations and company policies
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and cost control
- Monitor sales and profitability, identifying areas for improvement and implementing strategies to increase revenue
Requirements and Qualifications
To be successful in this role, you will need:
- Leadership and Management Experience
- Proven track record of leading high-performing teams and achieving sales and customer satisfaction goals
- Customer Service Skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and employees
- Operational and Financial Management Skills
- Strong understanding of restaurant operations, including food preparation, inventory management, and cash handling
- Ability to manage finances, including budgeting, forecasting, and cost control
What We Offer
As a General Manager with Domino's Franchise, you will enjoy a competitive salary, benefits package, and opportunities for career advancement. We are committed to providing a positive and supportive work environment, where you can grow and develop your skills and expertise.