Senior IT Position

3 weeks ago


Sacramento, California, United States SysMind Tech Full time
About SysMind Tech
SysMind Tech seeks a talented Data Analyst to assist with maintenance provider, trouble ticket tracking, and analysis. This role requires expertise in data analysis, milestone tracking, and status reporting. In exchange for your skills and experience, we offer an estimated salary range of $90,000 - $100,000 annually, depending on qualifications and location. Job description details include:

Key Responsibilities
  • Maintaining PNSP, RNSP, PSAP, Cal OES, and Call Processing Equipment (CPE)
  • Trouble ticket tracking and analysis
  • Data entry into the client provided ticketing management system
  • Creating reports analyzing trends in identified issues that need remediation

Requirements
We require a minimum of five years of experience in data analysis, including three years in a data analyst capacity. Additional desired qualifications include experience with IP networks and data analysis software. Benefits include comprehensive health insurance, 401(k) matching, and paid time off. Work from home options available, located in Sacramento, CA.

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