Restaurant Team Lead
4 days ago
A Lead at Hawaiian Bros Island Grill provides leadership to crew members and other leads during a shift to ensure exceptional quality, service, and cleanliness to customers. This role involves planning for each shift, monitoring performance, taking action to ensure the team meets company standards, and communicating with the next leader to prepare them for a successful shift.
Key Responsibilities
- Manage production or assembly
- Facilitate internal communication
- Oversee inventory management and organization
- Maintain daily maintenance and cleanliness
- Ensure quality food production
- Provide exceptional customer service
- Ensure safety and security
- Manage scheduling deviations
- Deliver training
Essential Skills
- Delegate responsibilities to team members and ensure they meet guest expectations
- Ensure all products are stocked and stored
- Become a subject matter expert in each area of the restaurant
- Maintain cleanliness and organization throughout the restaurant
- Ensure proper setup and breakdown of the entire restaurant, including dining room, restrooms, kitchen, and prep areas
- Own open, mid, or close routines for the next shift
- Ensure all food meets company food safety regulations and is delicious
- Recognize a job well-done and embody the Hawaiian Bros culture
- Exemplify legendary guest service for the team
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