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Theater Systems Engineer

2 months ago


Colorado Springs, Colorado, United States Paragon Cyber Solutions Full time
Job Overview

Paragon Cyber Solutions is seeking a dedicated Theater Engineer to contribute to our mission of providing exceptional technical support. This role involves working with a team of skilled engineers who tackle complex challenges across various geographic areas of responsibility.

Security Clearance: Top Secret Security Clearance with SCI Eligibility

Travel Requirements: Up to 50% travel may be necessary

Key Responsibilities
  • Deliver 24/7 on-call Tier 2 system support for remote users, identifying and resolving hardware, software, and communication issues.
  • Address system outages to ensure compliance with contract obligations.
  • Assist in the installation, maintenance, and support of foreign partner systems and networks.
  • Travel to customer locations for Emergency On-Site Sustainment (EOSS) as needed.
  • Manage system component failures or change requests, planning for system restoration or modifications.
  • Conduct training sessions for existing staff and new users.
  • Perform planning and execution for sustainment and training trips.
  • Update Technical Data Packages to accurately document systems.
  • Carry out on-site sustainment tasks, including system operational checks, inventory management, and documentation updates.
Qualifications
  • Bachelor's degree in Information Systems, Information Technology, Computer Science, Computer Engineering, Mathematics, Electrical Engineering, or a related field; or equivalent experience.
  • A minimum of three years of systems administration experience with Windows and Linux.
  • Strong understanding of Server Operating Systems.
  • Familiarity with Cisco networking and network routing protocols.
  • Experience with Cisco Unified Communications Manager Express (VoIP) and Risk Management Framework (RMF) standards.
  • Knowledge of Network Encryption Devices and virtualization concepts.
  • Proficiency in Microsoft Active Directory and current Microsoft Operating Systems.
  • Experience with database maintenance and Java application servers.
  • Familiarity with Linux/UNIX applications and services.
Additional Requirements
  • Must possess and maintain a DoD Top Secret Security Clearance with SCI Eligibility.
  • DoD 8570 IAT Level II certification is required.
  • Ability to work flexible hours, including weekends, to meet project needs.
Benefits
  • Comprehensive Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan with employer matching.
  • Generous Paid Time Off and 10 Paid Public Holidays.
  • Short and Long-Term Disability coverage.
  • Support for a Healthy Work-Life Balance.
  • Opportunities for Training & Development.
Why Choose Paragon Cyber Solutions?

At Paragon Cyber Solutions, we value your contributions and recognize your efforts. We offer a collaborative environment where you can expand your skills and grow professionally. Our team is committed to excellence, and we strive to provide high-quality solutions that safeguard our clients' operations.

As a small business, we encourage all team members to engage actively in various tasks, fostering a dynamic and supportive workplace culture.

Join us in our mission to deliver outstanding technical solutions