Housekeeping Associate

2 weeks ago


Colorado Springs, Colorado, United States Great Wolf Resorts Full time
Room Attendant Job Description

Job Summary:

We are seeking a detail-oriented and customer-focused Room Attendant to join our team at Great Wolf Resorts. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, providing exceptional customer service, and contributing to a positive and welcoming environment for our guests.

Key Responsibilities:

  • Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies
  • Utilize chemicals according to directions and familiarize yourself with all material safety data sheets
  • Maintain a stocked, organized, and clean cart with sufficient supplies
  • Report maintenance issues through appropriate channels for resolution
  • Document and secure lost and found items
  • Communicate with guests on a professional and friendly manner
  • Conserve energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
  • Report hazardous conditions in work area or equipment to supervisor

Requirements:

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen
  • Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services
  • Excellent customer service and oral communication skills
  • Physical ability to lift up to 30 lbs., push/pull up to 100 lbs., bend, stretch, and twist, and stand for long periods of time

What We Offer:

  • A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
  • Flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
  • Medical, Dental, and Vision insurance, Health savings account, Telehealth resources, Life insurance, and 401K with employer match

How to Apply:

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.



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