Sales Associate

2 weeks ago

Santa Rosa, California, United States EssilorLuxottica Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at EssilorLuxottica. As a Sales Associate, you will play a key role in delivering exceptional customer service and ensuring that every patient and customer has a positive experience in our stores.

Key Responsibilities
  • Sales and Customer Service: Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
  • Product Knowledge: Utilize optical prescription to recommend specific lenses and lens coatings.
  • Frame Selection: Assist patients in the selection of frames and coordinate frames with optical measurements to assist our customers in choosing the perfect vision solution.
  • Measurement and Consultation: Conduct measurements using appropriate optical tools and consult with Optician as needed.
  • Store Environment: Actively participate and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors, and support staff.
  • Appearance and Organization: Take pride in the appearance of the store and show initiative to keep displays and inventory clean, attractive, and organized.
  • Inclusive Culture: Help foster an inclusive culture by treating customers and colleagues with respect.
Requirements
  • Education: High School Diploma or GED.
  • Experience: 1+ years of experience in retail or customer service.
  • Skills: Familiarity with point of sale systems, computers, and calculators with basic phone and math skills. Ability to sell through the use of sales skills and accountability for sales results, with a desire to meet goals.
  • Communication: Strong communication skills (both oral and written).
  • Self-Motivation: Self-motivator with a demonstrated ability to multi-task and respond flexibly in a quickly changing environment.
About EssilorLuxottica

LensCrafters is a part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to taking care of our customers and employees, and we offer a competitive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

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