Portfolio Manager Assistant
3 weeks ago
Greetings from ITC Infotech (USA), Inc
We are seeking a highly skilled Portfolio Analyst to join our team.
About the Role:The Portfolio Analyst will assist the Portfolio Manager in leading the day-to-day operations of the Office of the CIO. This IS department defines and maintains the Information Services Department's core management functions.
The Portfolio Analyst will report to the Portfolio Manager and collaborate closely with the Portfolio Manager and Senior Director of the CIO.
Key Responsibilities:- Support the day-to-day operations of the Office of the CIO Vendor and Portfolio Management team
- Coordinate and ensure team SLAs and activities are being addressed appropriately
- Support the Portfolio Manager by addressing incoming inquiries or issues and escalating as appropriate
- Support oversight of vendor contracts and renewals
- Support oversight of legal intake and the legal review process
- Track vendor expenses and identify and highlight anomalies
- Using different data sources, demonstrate the ability to create meaningful reporting
- Create PowerPoint decks/presentations for management/executive audiences
- Proven ability to interact and communicate with all levels of management, especially leadership
- Ability to identify and develop solutions for continuous process improvement
- Ability to lead, facilitate, and coordinate meetings, as needed and directed by the Portfolio Manager
- Represent in an ethical and business-like professional manner in all interactions with colleagues, suppliers, customers, and the business community
- Microsoft Excel (Proficiency: Advanced)
- Microsoft PowerPoint (Proficiency: Advanced)
- Microsoft Visio (Proficiency: Intermediate)
- Experience with ServiceNow SPM, ITSM, and SAM
- Experience with Project Portfolio Management and ITIL framework
- Strong project management and planning capabilities
- Financial/Business analysis techniques and strong problem-solving abilities
- Excellent written and oral business communications skills
- Strong ability to interface/communicate with all levels of management, especially leadership
- Self-starter with the ability to manage time effectively, work independently, and deal with ambiguity
- Critical thinking and problem-solving skills
- Detail-oriented and attention to quality
- Experience with ServiceNow ITSM, SPM, SAM
- ITIL, PMP certification a plus
- Drives Results
- Collaborates: Works with a variety of colleagues, inside and/or outside seeking win-win solutions
- Courage: Tackles difficult issues timely with optimism and transparency
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