Banking Associate

3 weeks ago


Springville, Alabama, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our team as a Teller in our Springville, AL retail banking branch. As a Teller, you will play a critical role in delivering exceptional customer service, processing high-volume customer transactions, and educating customers on new banking technologies and products.

Key Responsibilities:
  • Deliver a unique customer experience that improves financial well-being and creates loyalty while increasing share of wallet.
  • Process a variety of customer interactions, including transactions, account openings, and loan applications.
  • Educate customers on alternatives available for their financial interactions and identify banking opportunities during customer interactions.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems and ensure accurate and efficient completion of transactions.
Requirements:
  • Customer-focused mindset with a strong emphasis on delivering exceptional customer service.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong communication and problem-solving skills.
  • Basic knowledge of banking products and services.
What We Offer:

PNC Financial Services Group offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit pncbenefits.com > New to PNC.

Equal Employment Opportunity:

PNC Financial Services Group provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


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